Client Success Manager, Pharma

Job Overview

Client Success Manager, Pharma Location: Remote About Doximity Doximity is the leading clinical AI company with the largest network of U. S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U. S.

physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients. At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact.

Job Description

If you're excited about solving complex problems that improve healthcare, we'd love to hear from you. About the Role The Client Success Manager role operates within our Rx Business Unit and Pharma Client Success team.

This is a client-facing position and you should be comfortable owning your own accounts, working with a lot of autonomy. You will manage the full life cycle of projects for clients and provide a level of service that ensures an ongoing positive relationship.

You’ll need to embrace a fast-paced, tech savvy, healthcare communications environment. You will also need to be confident in managing multiple clients and priorities simultaneously. A detail-oriented, self-motivated, “can-do” personality is essential.

Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress. Collaborate with various internal/external teams to develop, iterate, and launch client content.

Monitor, measure, and summarize campaign metrics. Accurately forecast project deliverables and achieve revenue recognition goals. Location: This role is Remote in the U. S.

Key Responsibilities

• Client Success Manager, Pharma Location: Remote About Doximity Doximity is the leading clinical AI company with the largest network of U.S.
• About the Role The Client Success Manager role operates within our Rx Business Unit and Pharma Client Success team.
• You will manage the full life cycle of projects for clients and provide a level of service that ensures an ongoing positive relationship.
• You will also need to be confident in managing multiple clients and priorities simultaneously.
• Cultivating, managing and maintaining all aspects of relationships with new and existing clients on assigned accounts Responsible and accountable for the successful fulfillment of all client contracts within original contract terms from program kickoff through campaign completion.
• Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress.
• Accurately forecast project deliverables and achieve revenue recognition goals.
• What We're Looking For We're excited to meet candidates who have many of the following qualifications: 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market Understanding of the pharmaceutical regulatory review process Client-facing experience required Excellent written and verbal communication Success working independently and being personally accountable for assigned client accounts Highly organized, able to coordinate large amounts of information across multiple projects Enthusiasm to help physicians and improve the US healthcare system Compensation The anticipated total compensation for this role is depending on factors such as experience, skills, location, and internal equity.

Required Skills and Qualifications

• What We're Looking For We're excited to meet candidates who have many of the following qualifications: 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market Understanding of the pharmaceutical regulatory review process Client-facing experience required Excellent written and verbal communication Success working independently and being personally accountable for assigned client accounts Highly organized, able to coordinate large amounts of information across multiple projects Enthusiasm to help physicians and improve the US healthcare system Compensation The anticipated total compensation for this role is depending on factors such as experience, skills, location, and internal equity.
• Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
• Our Hiring Process & AI Tools Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team.

Benefits and Perks

• What We're Looking For We're excited to meet candidates who have many of the following qualifications: 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market Understanding of the pharmaceutical regulatory review process Client-facing experience required Excellent written and verbal communication Success working independently and being personally accountable for assigned client accounts Highly organized, able to coordinate large amounts of information across multiple projects Enthusiasm to help physicians and improve the US healthcare system Compensation The anticipated total compensation for this role is depending on factors such as experience, skills, location, and internal equity.
• Our total compensation package may include: Base salary Equity (where applicable) Quarterly bonus or incentive compensation (where applicable) Specific compensation details will be discussed during the interview process.
• Benefits In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees.
• Some of our offerings include: Medical, dental, and vision insurance 401(k) with company match Flexible paid time off and company holidays Paid parental leave Professional development and learning opportunities Wellness and mental health resources Remote work support and home office stipend (where applicable) Why You'll Love Working Here At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Doximity is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.