Enterprise Account Manager, Creditors Rights & Collections

Job Overview

Location: Remote Travel required: 20% for client visits and industry events We're Proof , a high-growth startup in the legal tech industry, founded in 2017.

We offer a best-in-class legal services platform used by thousands of law firms and property management companies.

Job Description

We are on a path to double our business this year and are building a team to help us scale rapidly. We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient.

If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team. About the Role: We are hiring an Account Manager to own the post-contract relationship for our Creditors' Rights accounts.

You take the handoff from the sales team at contract signing and own everything from there: onboarding, ramp, retention, and growth. New logos are assigned to you throughout the year as they close.

The firms you will be managing file thousands of cases a month across multiple states, run formal audit programs, and hold their vendors to documented SLAs. You need to know their workflow, their plaintiff clients, and their operational requirements.

The right person is organized, proactive, and comfortable with operational complexity. You do not wait for clients to surface problems. You understand what good looks like for a creditors' rights firm and you hold Proof accountable to it.

Define state footprint, plaintiff client mix, reporting requirements, serve attempt rules, e-filing setup, and exception handling. Set ramp milestones, volume targets, and reporting cadence with the firm in the first 30 days.

Key Responsibilities

• We offer a best-in-class legal services platform used by thousands of law firms and property management companies.
• Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach.
• We are on a path to double our business this year and are building a team to help us scale rapidly.
• We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient.
• About the Role: We are hiring an Account Manager to own the post-contract relationship for our Creditors' Rights accounts.
• The firms you will be managing file thousands of cases a month across multiple states, run formal audit programs, and hold their vendors to documented SLAs.
• What You'll Do: Onboarding and Scoping Take the handoff from the Account Executive at contract signing and lead the firm through onboarding.
• You know the account better than anyone and you are responsible for making the case for renewal and negotiating the terms.

Required Skills and Qualifications

• Location: Remote Travel required: 20% for client visits and industry events We're Proof , a high-growth startup in the legal tech industry, founded in 2017.
• Platform and Industry Fluency Develop deep knowledge of the Proof platform.
• What You'll Bring: Required 3 or more years of account management or client services experience in a B2B environment.
• Experience working with creditors’ rights law firms, law firms generally, or in the legal services space is strongly preferred.
• Clear, direct communication skills.
• Strongly Preferred Experience working with creditors' rights law firms or in the broader law firm space.
• Prior experience with legal technology platforms, case management software, or process serving systems.

Benefits and Perks

• Compensation $130,000 base salary ($170,000 OTE) Benefits Medical, dental, vision, disability insurance, and 401k available Work-from-home monthly stipend Flexible time off (paid planned and sick time, and paid holidays) Necessary equipment provided E-Verify This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Proof is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.