Key Account Manager, East Coast (VA/MA)

Job Overview

THE COMPANY: Juul Labs 's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products.

We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation.

Key Responsibilities

• Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.
• We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals.
• If the opportunity to build your career is compelling, read on for more details.
• ROLE AND RESPONSIBILITIES: Juul is the market leader in the e-Cigarette category with a tremendous amount of growth potential across both Regional Chain Accounts/Distributors and key National Accounts (including non-convenience channels in drug, grocery, and value) in the VA/MA area.
• In this role, the Key Account Manager will be responsible for building trust, identifying sales and conversion opportunities, negotiating contracts, and leading category management across assigned key retail partners and regional distributors.
• Additionally, this role encompasses local territory field execution-calling on independent retail doors to manage existing accounts, drive new distribution, execute the Juul Partner Program (JPP), and drive the 4 Ps of retail (Presence, Pricing, Promotion, Product).
• This role demands excellence, self-sufficiency, and strong analytical capabilities to develop fact-based category leadership programming and execute win-win retail strategies.
• KEY RESPONSIBILITIES: Account Management & Relationship Building: Oversee customer interactions and build strong, trusted business relationships at the HQ and regional levels with assigned chain accounts, national retail partners, and regional distributors Strategy & Category Leadership: Develop chain-specific sales, distribution, and merchandising strategies that maximize ROI while staying within assigned budgets.

Required Skills and Qualifications

• Must be 21 years of age or older.
• Must possess and maintain a valid U.S.
• PHYSICAL REQUIREMENTS: Ability to lift up to 30 lbs Ability to visually inspect and manipulate merchandise and advertising displays Ability to frequently stoop, kneel, crouch, or climb/work from heights (9–12 feet) during in-store setups or merchandising activities PERSONAL AND PROFESSIONAL QUALIFICATIONS: 5+ years of account management experience in CPG or tobacco/OTP categories, with experience managing accounts at the HQ level and/or direct field sales experience A history of successfully negotiating key account contracts, expanding footprint in existing accounts, and leading strategic sales initiatives that meet sales targets Strong analytical skills with working knowledge of syndicated data tools (IRI, Nielsen) and CRM/reporting software (Salesforce, Tableau, Excel, PowerPoint) Exceptional verbal and written communication skills across executive, cross-functional, and field team environments Highly self-motivated, adaptable, and results-oriented with strong organizational and problem-solving abilities Clear understanding of the JUUL customer and the vapor/OTP industry.
• EDUCATION: Bachelor's degree in Business, Marketing, or a related field (or equivalent relevant work experience) JUUL LABS PERKS & BENEFITS: A place to grow your career.
• All applicants must have authorization to work for Juul Labs in the US.

Benefits and Perks

• EDUCATION: Bachelor's degree in Business, Marketing, or a related field (or equivalent relevant work experience) JUUL LABS PERKS & BENEFITS: A place to grow your career.
• Work with talented, committed and supportive teammates Equity and performance bonuses.
• Every employee is a stakeholder in our success Cell phone subsidy, commuter benefits and discounts on JUUL products Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits 401(k) plan with company matching Plus biannual discretionary performance bonuses Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Juul Labs is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.