Lead Intake / CRM Manager

Job Overview

com Company AB Group PLLC is a dynamic architecture firm with a passion for delivering innovative and impactful designs. Specializing in hospitality, multifamily, and office projects, we take pride in creating spaces that inspire.

We are expanding our talented team and looking for a skilled Autodesk Revit Draftsperson to join us remotely from Lebanon. Position Overview ABG is seeking a highly responsive, articulate, and results-driven Appointment Setter and HubSpot CRM Manager.

Job Description

This person will be responsible for contacting new inbound leads within 60 seconds of: Submitting a contact form through the ABG website. Calling ABG’s front desk line. Leaving a voicemail or missed call.

Entering ABG’s lead system through another marketing channel. This position requires an exceptionally high sense of urgency. Every minute of delay reduces the likelihood of connecting with and converting a prospective client.

The role also includes cold calling and cold emailing targeted contact lists to create new relationships and generate opportunities in specific geographic and industry markets.

Core Responsibilities Inbound Lead Response Monitor website inquiries, phone calls, voicemails, emails, and assigned lead notifications throughout working hours. Call every new website lead within 60 seconds of form submission.

Return every missed front desk call within 60 seconds of receiving the notification. Answer live calls promptly and professionally whenever assigned to front desk coverage. Send an immediate follow-up email when a lead does not answer.

Continue following up through an organized call and email cadence until the lead: Responds. Schedules an appointment. Requests future follow-up. Is confirmed as unqualified. Opts out of further communication.

Key Responsibilities

• .com Company AB Group PLLC is a dynamic architecture firm with a passion for delivering innovative and impactful designs.
• Position Overview ABG is seeking a highly responsive, articulate, and results-driven Appointment Setter and HubSpot CRM Manager.
• This person will be responsible for contacting new inbound leads within 60 seconds of: Submitting a contact form through the ABG website.
• Entering ABG’s lead system through another marketing channel.
• Core Responsibilities Inbound Lead Response Monitor website inquiries, phone calls, voicemails, emails, and assigned lead notifications throughout working hours.
• Call every new website lead within 60 seconds of form submission.
• Send an immediate follow-up email when a lead does not answer.
• Continue following up through an organized call and email cadence until the lead: Responds.

Required Skills and Qualifications

• We are expanding our talented team and looking for a skilled Autodesk Revit Draftsperson to join us remotely from Lebanon.
• The successful candidate must have impeccable spoken and written English, a confident telephone presence, strong listening skills, and the ability to communicate professionally with business owners, developers, contractors, investors, property owners, and other decision-makers.
• Lead Qualification Conduct an effective initial conversation to understand: Prospect name, company, and contact information.
• Avoid providing technical, legal, pricing, or code-related advice beyond the approved qualification script.
• Ensure the assigned ABG team member has complete qualification notes before the meeting.
• Log every call, voicemail, email, response, qualification note, appointment, and follow-up action.
• Percentage of CRM records with complete required information.
• Required Qualifications Exceptional spoken and written English.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Jobs for Humanity is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.