Lead QA Engineer

Job Overview

About the Role As a Lead QA Engineer, you'll own testing strategy and quality standards across our most important work; Deciding what should be automated, what needs a human eye, where the real risk is hiding, and acting on it.

You'll work hands-on across both manual and automated testing, splitting your time based on what a given release actually needs, while mentoring other engineers and acting as the go-to voice on quality across projects.

Job Description

You've got the critical thinking skills to chase down a hard bug yourself, know when to ask for help and delegate, and the range to set direction for how the whole team approaches quality. You seek to help your coworkers and do so regularly.

Define and run deep manual and exploratory testing on new, ambiguous, or high-change-rate work where automation isn't the right investment yet.

Translate requirements into concrete test plans and acceptance criteria, catching gaps in the requirements themselves before they become gaps in the product.

Act as the technical point of contact for quality with stakeholders: communicate risk, resolve disagreements about scope, and negotiate realistic testing timelines.

Write clear, actionable defect reports in Jira, drive them to resolution, and verify fixes actually hold up under retest rather than just passing a second glance.

Use Jira's linking and epic structure to keep testing work traceable, and flag workflow friction in the board with the team before it slows down the SDLC.

Key Responsibilities

• About the Role As a Lead QA Engineer, you'll own testing strategy and quality standards across our most important work; Deciding what should be automated, what needs a human eye, where the real risk is hiding, and acting on it.
• Key Responsibilities Lead test strategy and quality standards across multiple projects, deciding what warrants automated coverage versus focused manual and exploratory testing.
• Build and maintain automated test suites in Playwright, and use BrowserStack to validate compatibility across browsers, devices, and platforms.
• Craft & Leadership Balance Estimated 60% leadership, 40% craft.
• Strong, hands-on experience with Playwright for building and maintaining automated test suites and frameworks.
• Prior experience as a technical or testing lead on large or multi-phase projects.
• Gherkin) and test case management tooling.
• Our environment is fast-paced, highly collaborative, and built for people who enjoy solving complex technical challenges alongside smart, supportive teammates.

Required Skills and Qualifications

• You've got the critical thinking skills to chase down a hard bug yourself, know when to ask for help and delegate, and the range to set direction for how the whole team approaches quality.
• Qualifications Required 6-8 years of experience in software quality assurance or testing, ideally with exposure to consulting or multi-stakeholder environments.
• Strong, hands-on experience with Playwright for building and maintaining automated test suites and frameworks.
• Experience using BrowserStack (or a comparable cross-browser/device testing platform) to validate compatibility across platforms.
• Experience testing across a range of CMS or SaaS platforms rather than a single stack, since our client environments vary and this role needs to move between them.
• Exceedingly strong communication skills, including presenting technical risk and testing tradeoffs to both technical and non-technical stakeholders.
• Prior experience as a technical or testing lead on large or multi-phase projects.
• Experience integrating automated tests into CI/CD pipelines.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

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