Lead Solutions Engineer

Job Overview

Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.

com , H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning.

Job Description

Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank. In the U. S.

, co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today.

Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you.

Key Responsibilities

• Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow.
• As Lead Solutions Engineer , you will own the technical relationship with Imprint's enterprise partners, ensuring seamless integration, launch, and enhancements of payment solutions.
• This is a mission-critical role that sits at the intersection of major enterprise partner delivery and internal product strategy, requiring both deep technical expertise and strong business judgment.
• You will act as the strategic technical partner to large enterprise partners: managing complex partner solutions that are delivered over many months, translating partner requirements into actionable solutions, driving repeatable launch processes, and ensuring Imprint's platform meets partner needs while staying true to Imprint’s vision to be the best way to pay.
• This role blends hands-on technical execution with systems-building, requiring someone who can bring order to ambiguity and scale partner success as Imprint grows.
• At least one partner implementation is launched through your technical leadership.
• Clear opportunities to automate partner delivery are identified, prioritized, and at least one automation improvement is shipped or in-flight.
• Responsibilities Collaborate with sales, account management, and product teams to ensure major enterprise partner success from pre-sales through long-term partnership Drive pre-sales technical discovery and solutioning: Understand partner needs and constraints.

Required Skills and Qualifications

• We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners.
• Qualifications Required Experience in solutions engineering, implementation engineering, sales engineering, or similar technical client-facing roles Strong technical background in REST APIs, front-end technologies, and mobile/web SDKs Payments experience is essential: deep understanding of payment networks, PSPs, and payment product architecture General understanding of how products are built, including front-end and back-end development concepts Demonstrated ability to operate effectively in ambiguity and bring structure to unstructured problems Extremely detail-oriented with a track record of managing complex, multi-stakeholder projects to successful completion Collaborative team player with strong cross-functional partnership skills Excellent judgment in balancing partner needs with internal priorities and knowing when to escalate strategic decisions Motivated by building a successful company and willing to operate as a senior individual contributor Proven track record of improving processes through tooling and automation.
• Nice to Have Experience with B2B2C partner implementations.

Benefits and Perks

• Familiarity with AI/LLM tools and automation in technical workflows Track record of working effectively in small, high-performing teams Perks & Benefits Competitive compensation and equity packages Leading configured work computers of your choice Flexible paid time off Fully covered, high-quality healthcare, including fully covered dependent coverage Additional health coverage includes access to One Medical and the option to enroll in an FSA 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity Imprint is committed to a diverse and inclusive workplace.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Imprint is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.