Senior AI Enablement Specialist - FE

Job Overview

Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply.

Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Job Description

We call them AI Enablement Specialists - and we're looking for a senior practitioner to help lead that effort. This isn't an advisory role.

You'll be hands-on with the teams you support, building tools that solve real problems and helping people develop new skills they'll carry forward. The scope is company-wide - Sales, Marketing, Finance, HR, Legal, Customer Success, and beyond.

If you've already done this kind of work - transforming how people and teams operate through AI - and you're looking for an environment where you can do it at scale with real ownership, this is the role.

What You'll Do: Spend time inside business teams to understand how they actually work - their tools, processes, pain points, and highest-priority outputs.

Key Responsibilities

• About the Role: Kong's IT team is standing up a new capability: a small, specialized group that goes directly into business functions and builds AI into how work gets done.
• We call them AI Enablement Specialists - and we're looking for a senior practitioner to help lead that effort.
• You'll be hands-on with the teams you support, building tools that solve real problems and helping people develop new skills they'll carry forward.
• You'll have the autonomy to prioritize where your time creates the most value, and the backing of IT leadership to get things done.
• Build AI-powered workflows, automations, and custom tools that address real bottlenecks and deliver measurable time savings.
• Establish a clear framework for tracking AI adoption progress across business units and report findings to IT leadership on a regular cadence.
• A track record of building AI-powered tools, automations, or workflows that changed how real work gets done - with specific examples you can speak to.
• Experience working in or with an IT organization, or a comparable role supporting business operations across multiple functions.

Required Skills and Qualifications

• You'll be hands-on with the teams you support, building tools that solve real problems and helping people develop new skills they'll carry forward.
• Help team members develop their own AI skills through one-on-one coaching, working sessions, and structured practice - moving them from early experimentation to confident, independent use.
• Mentor junior team members and interns, giving them hands-on experience and clear feedback.
• What You'll Bring: Minimum Requirements 5+ years of experience in a technical or cross-functional role that required problem-solving across teams and functions.
• Experience helping others develop new technical skills, whether through formal training, one-on-one coaching, or team enablement programs.
• Clear, concise communication skills - you can explain a technical concept to someone who's never thought about it before, without talking down to them.
• Experience working in or with an IT organization, or a comparable role supporting business operations across multiple functions.
• Preferred Qualifications: Hands-on experience with AI development platforms and tools such as Claude, Claude Code, MCPs, LLM APIs, custom agent frameworks, or workflow automation platforms.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Kong Inc. is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.