Senior Customer Engineer - Collibra Public Sector

Job Overview

J oining Collibra’s Public Sector team The Federal Customer Engineer (CE) serves as the guiding force behind bringing Collibra Public Sector's (CPS) product and vision to customers and prospects.

Senior Customer Engineers are responsible for both net-new and expansion opportunities in existing accounts. They establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors.

Job Description

The CE maintains a technical relationship with customers throughout the entire customer journey, both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at CPS.

Your goal is to show how Collibra’s Self-Hosted and FedRAMP-authorized platforms can break down agency silos, ensure regulatory compliance, and accelerate the secure adoption of AI.

Works closely with the Account Executive to craft win-win sales proposals and influence decisions. Participates in discovery and drives qualification of new opportunities, and expands Collibra solutions with existing customers.

Prepares and owns functional and technical sections of RFPs/RFQs. Demonstration/Presentation delivery Deliver focussed demonstration, creating sample/custom assets and configure workflows as required to meet client needs.

Key Responsibilities

• Senior Customer Engineers are responsible for both net-new and expansion opportunities in existing accounts.
• You will fill an essential and highly respected role in the sales organization at CPS.
• As a Federal Customer Engineer at Collibra Public Sector, you will support our nation’s most critical agencies in achieving Data Sovereignty and Mission Intelligence .
• You will partner with Federal Account Executives to navigate the unique procurement and technical landscapes of the DoW, Civilian and the Intelligence Community agencies.
• Senior Customer Engineers at Collibra are responsible for Presales Lead in-depth technical discovery sessions to uncover complex needs and environments and recommend solutions Owns delivery of technical evaluation efforts with input from specialists for (Data Quality, Privacy, AI Governance and the core Collibra Platform).
• Demonstration/Presentation delivery Deliver focussed demonstration, creating sample/custom assets and configure workflows as required to meet client needs.
• Deliver focused presentations and roadmaps to key stakeholders across both business and technology Deliver complex tailored demonstrations and discuss in detail customization capabilities for specific use cases.
• Present tailored product roadmap presentation based on customer's priorities and current/future use cases Deliver complex multi-disciplinary workshops from start to finish involving internal and external stakeholders.

Required Skills and Qualifications

• They establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors.
• Participates in discovery and drives qualification of new opportunities, and expands Collibra solutions with existing customers.
• Demonstration/Presentation delivery Deliver focussed demonstration, creating sample/custom assets and configure workflows as required to meet client needs.
• Support customer use case library aligned to data strategy and business value, leveraging the services team when and where required.
• Influences product and service direction to enhance overall client experience.
• Maintain expert-level product knowledge across the portfolio.
• Working knowledge of NIST 800-53, FISMA, and the Federal Data Strategy.
• Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management.

Benefits and Perks

• Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management.
• In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.
• Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals.
• We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events.
• Learn more about Collibra’s benefits .
• Learn more about diversity, equity, and inclusion at Collibra.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Collibra is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.