Senior Software Engineer, Platform

Job Overview

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We are looking for a Senior Software Engineer to join SeatGeek’s Platform team. You'll improve the systems that power the entirety of SeatGeek's technology ecosystem.

Job Description

This unique role combines both the craftsmanship and rigor of traditional Software Engineering, whilst also incorporating an openness to the development of the underlying infrastructure; including core compute, infrastructure as code, database, and network infrastructure.

The nature of the ticketing engineering industry places unique constraints and workflows on our systems and infrastructure, especially during high-load onsales, requiring out of the box solutions and automation to be the norm.

SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching.

Key Responsibilities

• This team is the backbone to our Enterprise and Consumer lines of business as we grow our primary and secondary ticketing platforms that support world-class clients such as the Dallas Cowboys, and Manchester City FC.
• What you'll do Bring a software engineers’ mindset to SeatGeeks’ unique scaling, workflow automation and resilience challenges Build and maintain tools that our developers use to observe their applications, and drive initiatives to increase our overall reliability Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across multiple regions Collaborate with other departments on how to run production systems and deployments with autonomy Support teams with expertise in the area of deployment, configuration, routing, monitoring and scalability in all parts of the stack Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits Become a force multiplier by mentoring and leading the team around you Participate in an on-call schedule to help our customers experience more live What you have Passion for craftsmanship and product.
• You have well-considered opinions about how software and reliable infrastructure should work, and hold yourself and your code to a high standard Experience building business critical software in a fast-paced environment.
• We'll be excited to hear about challenging problems you've solved Experience with Kubernetes, containers, and serverless compute platforms Experience with continuous integration, delivery, testing, and code deployment Experience using observability tools to make performance improvements and forecast growth Experience improving system architecture, diagnosing shortcomings and implementing evidence-based recommendations Our stack You do not need experience with all of these, but we thought you might be curious.
• Languages: Go, C#, Python, Bash Runtimes: Kubernetes, Docker, ECS/Fargate, Lambda Datastores: Postgres, SQL Server, Memcache, Redis, and Elasticsearch Streaming & workflows: Kafka, Flink, Airflow, Temporal Service Discovery and Routing: Cilium, Consul, Envoy, CoreDNS Monitoring: DataDog Incident Management: PagerDuty Configuration Management: Chef, Ansible Secrets Management: Vault Infrastructure as Code: Cloudformation, Terraform Cloud Providers: AWS Version control: Git CI / CD: Gitlab CI Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $144,000 - $209,000 USD.

Required Skills and Qualifications

• SeatGeek believes live events are powerful experiences that unite humans.
• What you'll do Bring a software engineers’ mindset to SeatGeeks’ unique scaling, workflow automation and resilience challenges Build and maintain tools that our developers use to observe their applications, and drive initiatives to increase our overall reliability Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across multiple regions Collaborate with other departments on how to run production systems and deployments with autonomy Support teams with expertise in the area of deployment, configuration, routing, monitoring and scalability in all parts of the stack Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits Become a force multiplier by mentoring and leading the team around you Participate in an on-call schedule to help our customers experience more live What you have Passion for craftsmanship and product.
• You have well-considered opinions about how software and reliable infrastructure should work, and hold yourself and your code to a high standard Experience building business critical software in a fast-paced environment.
• We'll be interested in hearing about what you've built and how Experience solving complex technical challenges.
• We'll be excited to hear about challenging problems you've solved Experience with Kubernetes, containers, and serverless compute platforms Experience with continuous integration, delivery, testing, and code deployment Experience using observability tools to make performance improvements and forecast growth Experience improving system architecture, diagnosing shortcomings and implementing evidence-based recommendations Our stack You do not need experience with all of these, but we thought you might be curious.
• What we care about is your experience, skills, and approach to problem solving.
• Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

Benefits and Perks

• Languages: Go, C#, Python, Bash Runtimes: Kubernetes, Docker, ECS/Fargate, Lambda Datastores: Postgres, SQL Server, Memcache, Redis, and Elasticsearch Streaming & workflows: Kafka, Flink, Airflow, Temporal Service Discovery and Routing: Cilium, Consul, Envoy, CoreDNS Monitoring: DataDog Incident Management: PagerDuty Configuration Management: Chef, Ansible Secrets Management: Vault Infrastructure as Code: Cloudformation, Terraform Cloud Providers: AWS Version control: Git CI / CD: Gitlab CI Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $144,000 - $209,000 USD.
• This role is equity eligible.
• In addition, you may receive a discretionary annual bonus based on individual and company performance.
• As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

SeatGeek is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.