Staff Software Engineer, AI-Native Systems

Job Overview

Staff Software Engineer, AI-Native Systems (Tech Lead) Location: Remote (US) We are Virtual care only works if the infrastructure behind it does.

Wheel builds that infrastructure - the systems that let telehealth run at scale for the patients, clinicians, and companies depending on it. We're not bolting AI onto old workflows; we're rebuilding them from the ground up.

Job Description

Our mission to put great healthcare in everyone's reach means replacing manual, ad-hoc processes with intelligent, agent-powered systems that carry real operational load.

We're innovating in a live, regulated healthcare environment where getting it right matters. This is the next architecture of virtual care, and we're building it now.

You've built and operated agents in production, you know where they break, and you have opinions - held loosely, argued well - about how to build them so they hold up in a regulated environment. You operate with the scope of a domain owner, not a task owner.

Your impact shows up in other people's work as much as your own: the patterns they reuse, the design decisions they don't have to relitigate, the ambiguity you removed before it cost the team a quarter.

The Work Technical Leadership & Direction Own the technical direction for a significant AI-native domain: agent architecture, platform abstractions, or evaluation and guardrail infrastructure.

Key Responsibilities

• Staff Software Engineer, AI-Native Systems (Tech Lead) Location: Remote (US) We are Virtual care only works if the infrastructure behind it does.
• Wheel builds that infrastructure - the systems that let telehealth run at scale for the patients, clinicians, and companies depending on it.
• We're not bolting AI onto old workflows; we're rebuilding them from the ground up.
• This is the next architecture of virtual care, and we're building it now.
• You are A staff-level engineer who sets technical direction for agentic systems and then leads the work to ship them.
• You've built and operated agents in production, you know where they break, and you have opinions - held loosely, argued well - about how to build them so they hold up in a regulated environment.
• You take a problem that isn't yet well-formed, define it, sequence it, and lead a group of engineers to a shipped and measured outcome.
• You treat AI two ways at once - as a product capability you build with judgment, and as a development multiplier you use fluently - and you're the person who raises the org's bar on both.

Required Skills and Qualifications

• Hands-on experience designing and deploying agentic systems in production - retrieval, orchestration, tool/function calling, and evaluation - with a clear-eyed view of where LLMs and agents work and where they don't.
• Strongly desired Experience with agent frameworks and multi-agent architectures at production scale.
• Experience building platform capabilities consumed by other engineering teams.
• Experience mentoring engineers or acting as a formal tech lead.
• Salary and Perks Pay Range: $185,725-$264,500 USD Final offer amounts are determined by multiple factors including, but not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
• We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Benefits and Perks

• As an employee of Wheel, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including: Medical, Dental and Vision Ancillary: Life, Short and Long Term Disability 401K match Flexible PTO Parental Leave Stock options Additional programs and perks Wheel is committed to equal employment opportunities for all team members.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Wheel is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.